Privacy Policy
Effective Date: April 16, 2025
At IPC Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our telecommunications services, including SMS notifications.
1. Information We Collect
To provide and improve our services, we may collect the following types of information:
- Contact Information: such as your name, phone number, and email address.
- Service-related Information: data required to manage your account, process orders, and deliver services.
2. How We Use Your Information
Your information is used strictly for the following purposes:
- To send SMS notifications related to:
- Order updates (new, existing, or modified)
- Appointment reminders
- Service enhancements or upgrades
- To manage and enhance the performance of our services.
- To respond to your inquiries and provide customer support.
3. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption of sensitive information.
- Access controls to restrict unauthorized access.
- Data retention policies to store your information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
4. Sharing of Information
We do not share, sell, or rent your personal information — including your phone number — with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data will be used exclusively to deliver and operate our messaging services. All categories exclude sharing of text messaging originator opt-in data and consent, which will not be disclosed to third parties.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Unsubscribe from SMS communications at any time by texting STOP.
- Request assistance or additional information by texting HELP.
To exercise any of these rights, please contact us at [your support email or phone number].
6. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via our website or through other communication methods.
For any questions or concerns regarding this Privacy Policy, please contact us at info@ipc-solutions.net
